| Customer Comments |
OCTOBER 14, 2011 JON AND CHRIS, THANK YOU, WE RECEIVED THE REPLACEMENT HEAD STRAPS YESTERDAY. THE ALPACA CHUTE WE PURCHASED IN 2008 HAS BEEN MORE THAN HELPFUL. WITH ALPACA POPULATION APPROACHING 80 AT “ULTIMATE ALPACAS” WE HAVE CERTAINLY GROWN INTO IT. WE RECOMMEND LIGHT LIVESTOCK EQUIPMENT ALL THE TIME TO NEW AS WELL AS EXISTING ALPACA OWNERS. PUT THIS IN YOUR TESTIMONIALS; JON AND CHRIS, THANK YOU AGAIN FOR THE FAST SERVICE, THE STRAPS WE DELIVERED TO PENNSYLVANIA IN TWO DAYS. WISH EVERYONE HAD CUSTOMER SERVICE LIKE THAT. THANKS AGAIN |
| We wanted you to know that we used the chute last weekend and it worked great!! The animals were so comfortable they seemed to go to sleep on the straps. Thank you for your help and service making this a great transaction, I was a little worried since it wasn't a small amount of money. Thank you! |
| Hi Jay and staff I just wanted to take a minute to let you know how much the alpaca chute helped me through a rough time w/ a dam this summer. The dam voted "most in need of an attitude adjustment" had a cria who, for whatever reason, was not drinking from her rear udders...causing them to become engorged with milk and painful. Since she is not one who is easily handled, we loaded her into the chute when we needed to milk her and it worked like a charm. Thankfully, the situation remedied itself after a week or so, but without the chute... it would not have been possible to do what we did. Thankfully we do not have many unruly alpacas, but I will tell you, the chute is indispensible when dealing with the few we do have! Thanks again! Debbie & Jeff Potter High Peaks Alpacas 1183 Haselton Rd. Wilmington, NY 12997 (518)-946-2564 cell (518)-524-0087 www.alpacanation.com/highpeaks.asp |
| Rory, We have used the chute. And we love it. We've done worming shots, trimmed nails, weights and have done medical procedures with animals in the chute. Again thanks, it has made our job of handling these animals safer for them and easier on our backs and definitely faster. Bill & Rena Bulman Windy Acres Alpaca Farm 4513 Eddy Ridge Road Marion, NY 14505 315-926-4142 |
| Jay, We've had our chute about a month and we've used it several times...its a great product...... Shortly after we received it, (actually on Thanksgiving day) I had a female alpaca (Satarra) develop a severe case of mastitis. We live two hours away from the nearest Alpaca Vet. (Auburn University)....Auburn instructed us to "strip out" or "milk out" the infected teat until we had good milk flow........"if possible".......otherwise bring her and her cria to Auburn...... A fellow Alpaca owner (Ken Spruell from Oak-Leigh Peacocks and Alpacas) and I loaded her into the chute and strapped her in....she is a big girl weighing nearly 200lbs and the infected teat was very hard and very painful for her if we touched it, much less tried to milk her. She bucked so hard at fist that she actually broke one of the four heavy metal clips attached to the harness used to secure her head. Using the chute we were able to keep her contained and by swinging out the bottom panel, we were able to milk out almost a quart of milk from the infected tit. It started out yellowish and curdled looking, but by the end, it was clear and coming out in long spurts. Four strong men couldn't have held her still enough to accomplish this task, but your chute performed magnificently. It paid for itself that night. We ended up taking Satarra and her baby to Auburn two days later where she received some additional treatment, but the vet at Auburn told me we had most likely saved her and her ability to produce milk by our actions on Thanksgiving day.... Since then I've used it for shots, toenails, several other chores..........its particularly useful when weighing animals Thanks for the follow-up... Chris and Sue Ellen Miller Humming Hills Alpacas Newton, Alabama 36352 Humminghillpacas@aol.com 334-790-4545 |
| Received our alpaca chute today, the packing and shipping was great and a very high quality chute and workmen ship. Thanks Ken Ken & Pat Humbert Pondview Alpaca Ranch 5088 Booth Rd. China MI 48054 810-765-5954 Email: pondviewalpacas@aol.com |
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Hi Jay, This chute is great! No rear restraint is needed at all. We were able to perform herd health on our entire ranch (34 alpacas, 15 llamas) in 1 ½ days without stressing the animals or ourselves. We did everything from shots to toenail clippings to teeth trimming with complete ease. Excellent product! Monaco Pines Alpaca Ranch, LLC Cindy Negen 1171 Monaco Road Levelland, TX 79336 806-299-1431 cindy.icc@door.net www.monacopines.com |
| Thanks so much for your email. We did receive the order and we are very pleased! My husband made the statement that "the people who designed this chute actually use the chute". He has an aeronautical and astronautical engineering degree and is very much impressed with efficient and effective function- so thank you. Thanks and have a great day!! Lance & Jori Shaffer Harmony Hills Farm Livingston, TN shafferjl@twlakes.net |
| Jay, We recently purchased a Deluxe Alpaca Chute from you. We did not use it as quickly as I thought we would, but this weekend we used it for our health day. I cannot tell you how much the chute helped my husband and I get the job done. We have always had a problem with trimming toenails for several of our animals, and to be honest sometimes, it is more than we can handle and have often left the toenails until we could not wait any longer. Yesterday, we were able to get toenails trimmed on all of our animals, even the most difficult ones. I would recommend this chute to anyone. I have to tell you that you have a complete package in your business. Your customer service is excellent and the quality of your equipment is excellent. We appreciated the quality of what we received so much that I purchased fans from you also. Here again we received the fans in a timely manner, and the quality is excellent. My husband and I both agree that of all the equipment we have purchased for our farm, the chute has been the best investment. We will be purchasing other items from you. Thank you very much. Donna & Alex Lamarche Royal Oaks Alpacas Bryan, TX 77808 www.royaloaksalpacas.com |
| Hi Jay, We received all the equipment and everything was in fine shape. Thank you again, for your timeliness and great equipment and again, customer service. Will recommend you to anyone who is looking for any of the items you carry. Exceptional job. Sincerely, jane Jane Eaton-Nyman E&J's Dream Criation Alpacas Eagle River, WI Ph: 715-617-6875 email: ejstgd@nnex.net |
| Hi, Jay! Our chute arrived on Friday. We have nothing to say but the best about your customer service, the product quality, timely delivery and about Con-way trucking. The driver backed the truck right up to our utility building and helped us unload the chute. His name was Allen and he was wonderful. We tried to tip him for going the extra mile and he would not take the tip. Imagine that! Since he recently moved to Florida, he may be finding our southern hospitality unusual! We are just starting out with our farm and only have 7 alpacas at the time (3 pregnant). Decided to go ahead and get the chute as my husband recently had major abdominal surgery so I am left with caring for alpacas. I know the chute will allow me to be able to trim toenails and do general health without assistance. We will keep you in mind and take some pics of the chute in use and send to you for your website. It is assembled and waiting our use. Thanks again for your excellent service! Donna Derry Suri Acres 8001 North Zaval Avenue Dunnellon, FL 34433 DDerry@dandjmail.com |
| Jay, My first use of the chute was to do toenails on our animals. I am new to the alpaca world and do not have a very effective technique for doing this job while someone holds the animal. The chute made all the difference in getting this job done. I felt relaxed in my work, confident that neither the animal nor I was going to get hurt. The belly straps were essential because several of the animals wanted to cush. My first impression is that a lot of thought has gone into the design - thanks for such a useful tool! John Hanna Sorbie Farm Alpacas Mineral, VA johnhanna@earthlink.net |
| Hi Lisa, Just to let you know the order arrived last Friday. I put the chute together in less than an hour:-). Started using it today to shear two pregnant females. It was a breeze for my wife to do it. The animals went in very easily. Giving injections is far more easy with the chute. The scale is just what I wanted. Thanks, Dave - One happy customer. Paradise Island Farm Gabriola Island, British Columbia, Canada Gr8alpaca@yahoo.com |
| Hi Jay, The shipment arrived yesterday. Thank you so much. You truly are a customer service dream. The timing is perfect since my husband and I both work M-F we will have all weekend to play with our new toys. Thanks again Alice Stern Moon Dancer Alpacas Grass Valley, CA mdalpacas@earthlink.net |
| Hey Jay, I wanted to send a quick note letting you know what lead up to this order... My husband and I spent 2 hours wrestling and wrangling our alpacas for shots, nails, and skin ointment. I've been bugging my husband for about as long as we've owned our alpacas for a chute. His only participation in the alpacas is when we do our monthly herd health day...because I can't handle them myself. This last herd health day was particularly challenging...needless to say, I'm making this purchase with his blessing and encouragement! :) I'm really excited to get the chute and am sure we will all be a lot 'safer' (alpacas and owners) for having it. Hope this note finds you doing well and finding time to enjoy some of the summer! Take care~ Clare Clare M. Arena Freedom Ridge Alpaca Farm, LLC 1152 Gringo Clinton Rd. Aliquippa, PA 15001 724-375-3283 carena1152@comcast.net |
jay, finally got around to putting together the chute. only had one goof up putting it together. diagrams would have been helpful, but we got'er done. i must say, this is probably the best purchase we have made to date for our farm. you know the saying, the right tool for the right job....well this is it! yesterday, we tackled toenails. some of our critters stepped right in, some you really don't need to restrain. i used it for both the llamas and alpacas. our biggest llama barely fit, his butt hung out the back a bit, but we managed. (he's 400+ lbs) however...when it came to our more challenging alpacas, it was a god send! we have one goof ball gelding (whom i lovingly call goat boy) who cushes IMMEDIATELY with any sense of alarm. it was tough trying to figure out how to keep him up as he would cush before really even getting inside the chute. the trick was to walk him in, belly strap him up quickly then restrain his head with the lower head straps only. he would NOT put his feet down, ending up suspended in space. it was rather alarming but working quickly got his feet done. instead of straps, i think we'll need a sling! he's the nicest guy but truly a door knob. (there's one in every crowd). thanks again. you have a good product and i have no regrets. sandy Sandra Savage S & S Alpacas 7616 County Road 30 SW Howard Lake, MN 55349 320 223 1668 snsalpacas@earthlink.net |
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Hi Jay I am so glad I got the chute put together yesterday. We did herd health this morning and what a difference. I was able to give injections exactly where they are meant to go without a struggle, and know for sure the whole dose was administered. I had new clients over, and because of the side doors, I could trim all four feet and show the people how it is done safely. It was great to be able to get a close look at the incredible fleece they are carrying around, do body scores. It is going to save me a lot of headaches and worth every penny I spent for it. By the way, the scale is perfectly accurate. Thanks, Cathy Cathy Drennan My Lady's Manor Alpaca Monkton, MD 410-771-4044 www.alpacalady.net |
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Hi Jay, The chute was fabulous for ultrasounds on two very uncooperative females. One pregnant, one not. Gail Hi Jay, I was just going to send you a message. The chute arrived yesterday about 4PM. We are just about to assemble it. It appears to be in good order. Many thanks for your very prompt delivery of our chute. It will be a very handy piece of equipment on Tuesday for the ultrasounds. It was great talking to you and learning about the Eastern alpaca life. We at Escondido Alpacas wish you a wonderful Christmas and a Hummmmdinger of a New Year. Gail Escondido Alpacas 14502 FM 858 Athens, Tx. 75752 (903) 479-0152 Fax (903) 479-0189 www.EscondidoAlpacas.com |
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I used my new chute yesterday to finish shearing a llama that
wouldn't cooperate. just so you know she fit in the chute
fine just a little hang out the back but she went right in and
the straps and clips held her with out a problem even as she
tried to lay down in protest. Thanks for the great product. Scott Stewart Way Out West Alpaca Ranch Wickenburg, AZ Way Out West Alpaca Ranch fatbandit_az@yahoo.com |
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I have used many of the products offered by AuSable Valley
Alpacas and LightLivestockEquipment.com. Just recently I used my
chute for the first time when I had a problem with a nursing Mom
and cria. The panels and gates are light weight, movable, easy
to store, and work perfectly as an adjunct to my fencing. I have
just fashioned a wonderful birthing pen with them, which is in
great demand by all who discover it, pregnant or not. I also
highly recommend the cria gate....it totally works. Jay is always courteous and accommodating. From the order to the delivery, all goes very smoothly and I feel I can count on LightLivestockEquipment.com to get the job done in a timely manner. On several occasions, Jay has gone out of his way to source out a product for me when he, himself, did not have it. I call that service of the highest order. Judith Zimbalist CHATHAM ALPACAS Chatham Center, New York www.chathamalpacas.com |
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Just wanted to let you know how happy we are with the panels and gates that we got from you. We think
they have an elegant look to them. We used them for an extra pasture while the grass was trying to recover. We had a VT
Master Gardener Garden Tour at our home and they looked so nice! I will be happy to show off my panels to anyone who
wants to look at them!!! Charlene & Gary Clifford Pine Cliff Alpacas West Rutland, VT 802-438-5113 cmclifford@adelphia.net |
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